Shipping Policy

Who We Are

Afroda operates the website www.afroda.shop . Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

Shipping Costs

Free Shipping: We offer free shipping on all orders.

Shipping Range

Delivery Area: We ship worldwide.

Order Processing Time

Processing Time: Orders are processed within 1-10 business days, Monday to Friday.

Cut-off Time: Orders placed before 22:00 (UTC+04:00) Dubai Time Zone will be processed the same day; those placed after will be processed the next business day.

No Shipping Days: Orders are not processed on weekends or public holidays.

Delivery Time

Estimated Delivery: Orders typically arrive within 1-10 business days after processing, depending on the destination.

Shipping Process

Courier Services: We use reliable carriers such as DHL, and FedEx for all shipments.

Tracking Information: After your order is shipped, you will receive an email with tracking details.

Lost or Damaged Items

Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.

Lost Orders: If your order is lost, please reach out to us immediately for assistance.

Returns

Returns Policy: For detailed return instructions, please refer to our [Returns Policy].

Contact Us

If you have questions or concerns about this Shipping Policy, please contact us:

Phone: +971 56 562 2555

Address: Dubai, UAE

Email: info@afroda.shop

Hours: 9:00 - 18:00