Terms of Service

Welcome to Afroda. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before making any purchase.

1. Acceptance of Terms

By using Afroda’s website, browsing our products, or completing a purchase, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service, along with our Privacy Policy, Shipping Policy, and Return Policy.

2. Eligibility

To place an order, you must:

Be at least 18 years old, or have permission from a parent/guardian.

Provide accurate and complete information during checkout.

Use a valid payment method accepted on our website.

3. Products & Availability

All products displayed on Afroda are subject to availability.

We reserve the right to:

Limit the quantities of any product,

Discontinue or update any product at any time,

Adjust prices without prior notice.

While we aim to provide accurate product descriptions and images, minor variations in color, texture, or appearance may occur due to screen differences or fabric variations.

4. Orders & Payments

All orders must be placed through our website using online payment methods only.

For UAE & GCC customers, flexible installment options through Tabby and Tamara are available.

We reserve the right to:

Refuse or cancel orders if fraud or misuse is suspected,

Request additional information for verification when necessary.

Once an order is placed, it cannot be modified or cancelled if production or processing has already begun.

5. Pricing & Currency

All prices listed on Afroda are in AED unless stated otherwise.

Prices may change at any time due to promotions, seasonal updates, or cost variations.

6. Shipping & Delivery

Shipping timelines and fees are outlined in our Shipping Policy.

Delivery times may vary based on location, customs, courier delays, or unforeseen circumstances. Afroda is not liable for delays beyond our control.

7. Returns, Exchanges & Refunds

Due to the custom-made, made-to-order nature of our garments, all sales are final.

We do not accept returns, exchanges, or refunds once an order is placed.

Full details can be found in our Return & Exchange Policy.

8. Intellectual Property

All content on Afroda—including product images, designs, logos, text, graphics, and layout—is the exclusive property of Afroda.

You may not copy, reproduce, distribute, or use any content without written permission.

9. User Conduct

You agree not to:

Use the website for unlawful or harmful activities,

Attempt to interfere with our systems, security, or network,

Misuse discount codes or promotional offers.

10. Third-Party Services

Afroda may work with third-party services such as payment gateways, shipping providers, or installment platforms (Tabby & Tamara).

Your interaction with these services is governed by their respective terms and policies.

11. Limitation of Liability

Afroda is not responsible for:

Errors or inaccuracies in product information,

Losses due to misuse of the website,

Delays or issues caused by third-party providers,

Any indirect, incidental, or consequential damages arising from your use of the website.

Your use of Afroda is at your own risk.

12. Changes to Terms

We may update or revise these Terms of Service at any time.

Continued use of the website after changes means you accept the updated terms.

13. Contact Us

For any questions or concerns regarding these Terms of Service, you can contact our support team at:

Phone: +971 56 562 2555

Address: Dubai, UAE

Email: info@afroda.shop